We would like to note that there might be some inconveniences of shipping and delivery due to the Covid-19 issue. It takes up to 1-3 days to process and ship your order after your payment is verified. We will send you a tracking number email of your order once it is shipped, and ensure that the items will be delivered no later than 20 business days. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.


Shipping time varies by location. The estimated shipping time is around 10-20 Business days.

Max delivery time – 20 business days.

*This doesn’t include our 1-3 day processing time

We offer FREE shipping for every order.

If there is any problem or you receive a damaged item, please reach out to our Customer Support team at support@igloodoghouse.com and they will try their best to help you out.

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